At Raja77, we understand how important your privacy is. This document transparently explains how we collect, use, store, and protect the personal information of our users in accordance with applicable data protection laws in Malaysia.
Six core principles that underpin how we handle your personal information
All data you submit to us — including login information, bank account details, and financial transactions — is protected with 256-bit SSL encryption, the same standard used by leading banking institutions worldwide.
You have full control over your personal data at Raja77. You may access, correct, or request deletion of your information at any time through our 24-hour responsive support channels.
Raja77 does not sell or rent your personal data to third parties for marketing purposes. Your data is only shared with trusted service providers and regulatory authorities when required by law.
All our data handling practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We continually review our policies to ensure ongoing compliance with the latest legal requirements.
Your account information, transaction history and gaming activity are fully confidential. raja77 staff may only access your data when required for service purposes and are subject to strict confidentiality policies.
In the event of any security incident affecting your data, raja77 is committed to notifying affected users within 72 hours and taking immediate action to contain and resolve the issue.
Important Note: This Privacy Policy forms part of Raja77's Terms and Conditions. By using our platform, you agree to this policy. Please read it carefully and contact us if you have any questions.
Raja77 ("we", "Platform" or "raja77") takes seriously our responsibility to protect the privacy of every user who uses our website and mobile application at https://raja77.bio. This Privacy Policy describes our practices regarding personal information we collect and process in connection with providing online gaming services to users in Malaysia.
We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the highest international standards in the online gaming industry. Every decision regarding our data handling is made with our users' interests and safety as the top priority.
This policy applies to all users who register an account, make a deposit, play games, contact customer support, or simply browse the Raja77 platform. By continuing to use our services after the effective date of any policy update, you are deemed to have read and agreed to all provisions herein.
To provide high-quality services and ensure transaction security, raja77 collects several categories of information from our users:
| Data Categories | Example Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, identity card number, date of birth, gender | Registration form, KYC process |
| Contact Data | Mobile number, email address, residential address | Account registration, profile updates |
| Financial Data | Bank account number, bank name, transaction records | Deposit and withdrawal process |
| Technical Data | IP address, device type, web browser, operating system | Automatically upon platform access |
| Usage Data | Game history, game preferences, login records | In-platform activity |
| Communication Data | Live chat transcripts, support emails, feedback | Interactions with customer support |
Sensitive Data: raja77 does not collect sensitive data such as medical information, sexual orientation, or political views. Copies of identity documents are collected solely for KYC verification purposes and stored with the highest level of encryption.
Every piece of information we collect is used for legitimate and necessary purposes in order to deliver raja77's services to you safely and efficiently. The following are the primary purposes of data use:
Our Commitment: raja77 will not use your data for purposes not stated in this policy without obtaining your consent first. You may withdraw consent for marketing communications at any time.
Every personal data processing activity we carry out has a valid legal basis under Malaysia's PDPA 2010:
Raja77 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, we may share your information in the following limited and controlled situations:
Warning: Every third party that receives your data from raja77 is bound by strict confidentiality and data protection agreements. They are only permitted to process your data for the stated purposes.
Raja77 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The following are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the core functionality of the Raja77 platform.
Cookie Duration: Session cookies are deleted when you close your browser. Persistent cookies are stored for a maximum of 12 months or until you manually delete them.
Raja77 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure:
Data Retention Period: raja77 retains your personal data for the period necessary to fulfil the purpose of collection and meet legal obligations:
Under Malaysia's PDPA and Raja77's policy, you have the following rights regarding your personal data:
We respect your rights over your personal data and are committed to making it easy for you to exercise those rights
You have the right to know what personal data we hold about you and to obtain a copy of it. Access requests will be processed within 21 business days.
If your data is inaccurate or outdated, you have the right to request a correction. Basic profile updates can be made directly through your account settings.
You may request the deletion of your personal data, subject to legal data retention obligations. Active accounts must be closed before the request can be processed.
You may request that we restrict the processing of your data in certain circumstances, such as when you are disputing the accuracy of your data or objecting to processing.
You have the right to object to the processing of your data for direct marketing purposes at any time. Such requests will be actioned immediately without any conditions.
You may request your data in a structured, machine-readable format (JSON/CSV) for transfer to another service provider if desired.
How to Exercise Your Rights: To submit any privacy rights request, contact our Data Protection Officer via email at [email protected] or via 24/7 live chat. Please include your full name, account number, and request details. We will verify your identity before processing any request to ensure data security.
In some cases, your personal data may be processed or stored outside Malaysia, particularly when we use cloud infrastructure providers or international gaming technology vendors. When this occurs, Raja77 ensures:
Raja77 is a gaming platform exclusively for individuals aged 18 and above only. We do not intentionally collect or process personal data from individuals under the age of 18.
If we find that we have collected data from individuals under the age of 18 without proper verification, we will immediately delete that data and close the relevant account. Parents or guardians who believe their child has registered with raja77 are requested to contact us immediately.
A strict KYC process, including identity card number verification and facial verification, is implemented to ensure all registered users meet the minimum age requirement.
The raja77 platform may contain links to third-party websites or applications for user convenience, such as banking portals for the deposit process. raja77 is not responsible for the privacy practices of those third-party websites.
Raja77 reserves the right to modify this Privacy Policy at any time to reflect changes in business practices, legal requirements, or new technologies. When significant amendments occur:
Continued Use: Continued use of the raja77 platform after the effective date of any amendment is considered acceptance of the updated policy. If you do not agree, you may close your account before the amendment takes effect.
Raja77 has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with this privacy policy and handling user privacy-related requests. For any enquiries, complaints, or requests regarding your data privacy, please contact us via:
If you are not satisfied with how we handle your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection under the Malaysian Ministry of Communications and Digital.
Our Commitment: Every privacy-related request will be handled seriously, professionally, and within the stipulated timeframe. We are committed to continuously improving our privacy practices for the trust and security of raja77 users.
Also read other important documents to fully understand how Raja77 operates